Mobilum
A full end-to-end wallet experience, from the design system through KYC, ERC-20, and recovery.
Introduction
Mobilum is a cryptocurrency fintech platform that bridges traditional finance and the decentralized web. Their wallet needed a complete redesign that made self-custody approachable for everyday users without sacrificing power features.
A 3-step flow: education, a deliberate reveal, then word-order confirmation. Comprehension went from 34% to 79% in testing. Completion stayed above 91%.
91%completion in prototype tests
The problem
Crypto was alienating people
who were not already in it.
Seed phrases, ERC-20 tokens, gas fees, and decentralized wallets meant nothing to most users. Recovery caused drop-off. Four wallet types made the architecture even harder to read. Every decision had to turn that complexity into plain, trustworthy language.
Recovery
A recovery phrase flow that feels safe
KYC
KYC with clear expectations
Step indicators, time estimates, and progress status, written in the same voice as the rest of the wallet. Abandonment dropped over 40% versus the previous implementation.
- 40%KYC abandonment
Buy & ERC-20
Buy crypto in three steps
A clear 3-step funnel with a persistent order summary. Receive, send, recurring buys, and history work the same way across wallet types. Advanced terms stay out of the way until someone needs them.
Four wallets
Four wallet types, one hierarchy
Mobilum supports Standard, Decentralized, Interest, and Fiat. Each has different rules and permissions. Progressive disclosure keeps that from becoming four apps in one icon.
System
Design system first, then the screens
Figma · FigJam · Zeroheight · Maze · React Native
Outcome
The outcome
- 91%Recovery completion
- - 40%KYC abandonment
- 40+Screens across 7 flows
- 4.8Usability, 14 participants
The new wallet UX finally makes crypto feel like something I can actually use every day. The recovery phrase setup actually made sense to me. That's never happened before.
Beta user · non-technical crypto holder
Building something
ambitious?
I partner with Web3, fintech, and SaaS teams to design flows that actually ship. Book a discovery call. No slides, just a conversation about your product.
